Privacy Policy

Your privacy is important to us. We’ll do everything we can to protect your personal information from unauthorized use, access, or disclosure. That being said, no information that is transferred online is guaranteed to be 100% secure. Hatch Online Mortgages cannot guarantee full security of the information you send to us.If you’re concerned about the security or privacy of your information, you can contact us at any time.


We are licensed under the name Hatch Online Mortgages in Ontario, Canada.All rates shown are based on the presumption of approved credit.

Personal Information

When you submit a mortgage application to Hatch, you’re required to provide us with personal information. It’s your responsibility to provide information that is fully accurate —if not, you risk the approval of your mortgage and your credit history.

Data/Analytics Information

We may collect data from time to time using third-party analytics tools as a way to better understand our visitors. We do this to keep track of measurements such as traffic, trends, and behaviours. These tools gather all kinds of information from our visitors, including which pages you visit, what type of device you’re visiting us from, and how long you spent with us. We measure these analytics and insights so we can provide you with an even better Hatch experience over time. You don’t have to worry, as all information gathered is anonymous.If you don’t want to have your usage information used for our analytics measurements, please make a note of it in the application or contact us.


Hatch uses cookies to store your session information.

Use and Disclosure of Information

By submitting an application for a mortgage with Hatch, you are authorizing us to share this information with financial service providers.We authorize these service providers to use your non-public personal information only to act on our behalf or as required or permitted by law.

Removing Your Personal Information

By request, you can ask us to remove all personal information you’ve submitted to Hatch from our database and files. To do this, send detailed instructions through our contact form to Hatch Online Mortgage’s Privacy Office. This removal of information only applies to our systems and files and does not extend to the systems and files of the financial institutions that received your information during the application process.